Repairs
Illini Union Flash Drive offers an in-house repair service for most major brands of
equipment sold through our locations. This service includes both warranty and
out-of-warranty repairs. Equipment eligible for repair at Illini Union Flash Drive is department-owned equipment,
or equipment purchased at Illini Union Flash Drive.
We offer free pickup service for
UIUC departments. The pick-up/delivery address must be within the
UIUC campus area. Complete and submit the
Repair Pickup form if you have
a piece of computer equipment needing repair.
APPLE - Authorized repair center for all Apple personal
computers, laptops, and imaging products. Most repairs done in-house. Check the
Apple Technical Information Library for technical articles from Apple.
DELL - Authorized repair center for Dell Computers. Warranty
and out-of-warranty repairs can be completed in-house.
HEWLETT-PACKARD - Authorized repair center for
HP laser products. Most repairs done in-house.
HP inkjet products are returned to
HP's Service Center in Oregon for repair (HP
does not authorize dealers for repair of inkjet products).
Most other brands of computer equipment sold through Illini Union Flash Drive must be returned to
the original vendor for warranty service. Many vendors require that defective
equipment be returned through their
RMA program before replacement will be issued.
Check with a service technician at 217-244-7938 for more information.