Illini Union Tech Zone offers an in-house repair service for most major brands of equipment sold through our locations. This service includes both warranty and out-of-warranty repairs. We offer free pickup service for UIUC departments. The pick-up/delivery address must be within the UIUC campus area. Complete and submit the Repair Request form if you have a piece of computer equipment needing repair.
Apple - Authorized repair center for all Apple personal computers, laptops, and imaging products. Most repairs done in-house. Check the Apple Technical Information Library for technical articles from Apple.
Most other brands of computer equipment sold through Illini Union Tech Zone must be returned to the original vendor for warranty service. Many vendors require that defective equipment be returned through their RMA program before replacement will be issued.
The Illini Union Tech Zone can assist in facilitating repairs on laser products for departments by contracting through Laser's Edge.